[Pro předání z generace na generaci]
Servicing
Do you need to repair, clean or check your PRIM wrist watch, clock or pocket watch?
We are happy to repair, clean or renovated it. We provide a professional service for our all products, whether under warranty or not.
ObjednatWe are happy to repair, clean or renovated it. We provide a professional service for our all products, whether under warranty or not.
How to make a claim?
Do not hesitate to contact us in the case of any defect. Our team will provide you with complete and expert information and advise you on how to proceed further.
We repair watches, clocks and alarm clocks, and our team of watchmakers is here for you.
[Napište nám ohledně Vaší reklamace na reklamace@prim-hodinky.cz.]
Online
If you are not sure what to do or you just need advice, use our online form.
Service
[Napište nám ohledně servisních služeb]
Claims
[Napište nám ohledně Vaší reklamace]
By post
[Zašlete nám reklamovaný produkt na naši adresu společně s dokladem prokazujícím koupi zboží a vyplněným reklamačním formulářem.]
Stáhnout formulářShop and service
The fastest way to sort out any claim is to visit our store at the company headquarters, which is also home to the service department.
PRIM hodinky
Příborská 1473
73802 Frýdek-Místek
Příborská 1473
73802 Frýdek-Místek
Mon-Fri 12:00-16:00
(Lunch break 12:00-12:30)
We will be happy to serve you even after 16.00 on the basis of a prior telephone or e-mail agreement. For more information please call +420 722 954 467.
Non-warranty service
PRIM products are provided with service support even after the warranty period has expired or the relevant product is no longer being produced. For all defects, the cost of repair depends on the price of spare parts and time required.
For more complicated defects, or in the event of a complete malfunction of the watch, repairs are conducted by replacing the item for a fixed price set by MPM-Quality. For more information and quotes, please contact us.
Obchodní podmínkyFor more complicated defects, or in the event of a complete malfunction of the watch, repairs are conducted by replacing the item for a fixed price set by MPM-Quality. For more information and quotes, please contact us.
